Delivery and payment
Dispatched within 24 hours from France, to your door or to a pickup point, in 28 countries. Choose your profile and your country to see straight away the delivery options available, their prices and the order value that qualifies for free delivery.
We don’t deliver to this country for this profile yet. Contact us: we’re happy to add a destination.
Secure payment
- Card Visa, Mastercard, CB, on Viva’s secure payment page
- Apple Pay, Google Pay in one tap from your phone
- Bancontact for Belgian cards
- Bank transfer order dispatched once payment is received
- No card details ever pass through our site
Dispatch and tracking
- Dispatched within 24 hours on working days, from France
- Email tracking as soon as your parcel leaves
- Pickup point closed? We’ll suggest another one before dispatch
- 14 days to change your mind for retail customers: withdraw online
All the countries we deliver to
| Country | Retail customers | Trade customers |
|---|---|---|
| Austria | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Belgium | home delivery and pickup point, free over €60 inc. VAT | home delivery and pickup point, free over €60 ex. VAT |
| Bulgaria | home delivery, free over €100 inc. VAT | no delivery |
| Croatia | home delivery, free over €100 inc. VAT | no delivery |
| Cyprus | home delivery, free over €100 inc. VAT | no delivery |
| Czechia | home delivery, free over €100 inc. VAT | no delivery |
| Denmark | home delivery, free over €100 inc. VAT | no delivery |
| Estonia | home delivery, free over €100 inc. VAT | no delivery |
| Finland | home delivery, free over €100 inc. VAT | no delivery |
| France | home delivery and pickup point, free over €60 inc. VAT | home delivery and pickup point, free over €60 ex. VAT |
| Germany | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Greece | home delivery, free over €100 inc. VAT | no delivery |
| Hungary | home delivery, free over €100 inc. VAT | no delivery |
| Ireland | home delivery, free over €100 inc. VAT | no delivery |
| Italy | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Latvia | home delivery, free over €100 inc. VAT | no delivery |
| Lithuania | home delivery, free over €100 inc. VAT | no delivery |
| Luxembourg | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Malta | home delivery, free over €100 inc. VAT | no delivery |
| Monaco | home delivery, free over €60 inc. VAT | no delivery |
| Netherlands | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Poland | home delivery, free over €100 inc. VAT | no delivery |
| Portugal | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Romania | home delivery, free over €100 inc. VAT | no delivery |
| Slovakia | home delivery, free over €100 inc. VAT | no delivery |
| Slovenia | home delivery, free over €100 inc. VAT | no delivery |
| Spain | home delivery and pickup point, free over €60 inc. VAT | pickup point, free over €60 ex. VAT |
| Sweden | home delivery, free over €100 inc. VAT | no delivery |
Can’t see your country? Contact us.