Very good product. I recommend it for tanning sessions on the sunbed.
Sylvie B., on 04/07/2019, automatically translated from FrenchShow the original review (in French)
Très bon produit. Je le conseille pour les séances de solarium.
Customer reviews
4.91767 verified reviews of our shop
100% of our reviews are genuine: none are made up, and each one is published exactly as the customer wrote it, less glowing ones included. Only two kinds are not shown here: messages that don’t give an opinion (‘not tried it yet’) and those about a product rather than the shop (often the same text as the review left on the product page).
Hello, A customer for almost 3 years now, I’m very satisfied with the range of tanning accelerators for sunbeds.
Sylvie B., on 24/06/2019, automatically translated from FrenchShow the original review (in French)
Bonjour, Cliente depuis 3 ans bientôt, je suis très satisfaite de la gamme de produits accélérateur de bronzage pour solarium.
Very disappointed with the delivery: delivered to a pickup point because I was supposedly absent, when I was at home. .
Régis F., on 16/04/2019, automatically translated from FrenchShow the original review (in French)
Très déçu par la livraison , livraison dans un relais pour cause d'absence alors que j'étais chez moi. .
Reply from Creme de Bronzage: I’m very sorry about that. Unfortunately, I have no control over the delivery, whichever carrier is chosen. I hope you were happy with the products, in any case. Best wishes, M@nu.
Second order, second delivery mistake. Apart from that, everything is flawless, the products are top.
Mallory B., on 03/04/2019, automatically translated from FrenchShow the original review (in French)
Deuxieme commande, deuxieme erreur de livraison en dehors de ca tout est impeccable, les produits tops.
Reply from Creme de Bronzage: Mondial Relay really has outdone itself with you! That’s already the second time they haven’t delivered where they were instructed to. Even though it’s not my fault, I’m very sorry and I apologise on their behalf. Thank you very much for not confusing my service with this delivery :).
Very disappointed to get 8 little pots, I would have preferred to be offered something else.
Géraldine d., on 22/03/2019, automatically translated from FrenchShow the original review (in French)
Très déçu de avoir eux 8 petits pots je aurais préféré qu'on me propose autre chose.
Reply from Creme de Bronzage: I’m sorry, I thought I was doing the right thing. You had chosen 2 × 50ml pots, which were shown as out of stock. To save you time, I sent you 8 × 15ml pots of the same product instead, which is 20ml more than what you had paid for, thinking you’d be pleased. I apologise, and another time I will contact you before making this kind of replacement.
Very good.
Christine V., on 03/01/2019, automatically translated from FrenchShow the original review (in French)
Très bien.
And the site is just amazing 👍🏻😍
Valerie G., on 21/09/2018, automatically translated from FrenchShow the original review (in French)
Et le site juste extra 👍🏻😍
Disappointed with the dispatch, I was told 2 days and it took 5 days, very disappointed.
Agapita D., on 23/08/2018, automatically translated from FrenchShow the original review (in French)
Déçu de l’envoie ont ma dit 2 jours et sa à mi 5 jours très déçu.
Reply from Creme de Bronzage: Indeed. And for once, the delay isn’t the delivery company’s fault. Because of the storms, there were major internet outages and we were unable to print postage for some parcels. It took us almost a week of struggling before the internet was fully restored, and during that time some shipments were delayed. And to top it all, your order went out around 15 August, a public holiday, with some carriers taking extra days off. My apologies for this delay, which, believe me, is really unusual! Remind me when you next order and I promise to make it up to you!
Very disappointed.
Bernard P., on 19/08/2018, automatically translated from FrenchShow the original review (in French)
Très déçu.
Reply from Creme de Bronzage: Sorry that the product you chose didn’t suit you. I hope you’ll find something you love among the samples I included free with your order.
As requested and an excellent product.
Veronique C., on 06/08/2018, automatically translated from FrenchShow the original review (in French)
Conforme à ma demande et excellent produit.
Very good site, excellent products and fast delivery .
Frederique m., on 02/07/2018, automatically translated from FrenchShow the original review (in French)
Très bon site excellent produits et livraison rapide .
A Chronopost problem unrelated to the sender pushed delivery back by 48 hours Otherwise nothing to say about customer support, which is always top-notch.
Patrick g., on 28/06/2018, automatically translated from FrenchShow the original review (in French)
Un probleme chronopost sans lien avec l'expéditeur a décalé la livraison de 48h Sinon rien a dire sur l'assistance client qui est toujours au top.
For two years I’ve been ordering my tanning lotions on www.cremedebronzage.com. Quality products, good delivery and customer service. I recommend this company!!!
Daniel C., on 18/06/2018, automatically translated from FrenchShow the original review (in French)
Depuis deux ans je commande mes crèmes de bronzage sur www.cremedebronzage.com. Produits de qualité, service livraison et service client correct. Je recommande cette société !!!
A really great discovery! I recommend it for tanning addicts! You can find absolutely everything..
Kévin B., on 12/05/2018, automatically translated from FrenchShow the original review (in French)
Très belle découverte ! Je recommande pour les accro du bronzage ! On trouve absolument de tout..
From order to delivery, everything went as planned. As it should always be to keep a customer loyal. So we didn’t need to use customer service.
Guy S., on 27/04/2018, automatically translated from FrenchShow the original review (in French)
De la commande à la livraison tout s'est passé comme prévu. Comme cela doit toujours être le cas pour fidéliser un client. Nous n'avons de ce fait pas eu recours au service client.
Lotion received on time. a bit thick for my taste. And the cap really isn’t suitable! As for the scent, it gets a bit sickly after a while, even though at first it smells very good. not tested on the UV sunbed yet! A plus: a little bracelet as a gift.
Nathalie S., on 05/04/2018, automatically translated from FrenchShow the original review (in French)
Crème reçu dans les temps .un peu épaisse à mon goût. Bouchon pour le coup pas adapté! Question odeur porte un peu au coeur à la longue même si au départ sans très bon.au niveau cabine uv pas encore testé! Un plus: un petit bracelet en guise de cadeau.
Top order Top delivery and speed However, the product arrived with the seal removed, product already opened 2nd order received today with the Star Bronzer Black, also with the seal removed shame .
Corinne O., on 15/03/2018, automatically translated from FrenchShow the original review (in French)
Commande top Livraison et rapidité top En revanche produit reçu avec opercule retirée Produit déjà ouvert 2ème commande reçue aujourd’hui avec le star bronzer black avec opercule également retirée dommage .
Reply from Creme de Bronzage: Hello Corinne, Thank you for your testimonial, to which I’d like to give a reassuring answer... No product is opened before dispatch, that never happens. However, I do know why you have this impression. Before dispatching a product, I always screw it back on tightly to stop it opening during ‘the journey’. With some brands, though, the seal ends up pushed into the screw thread. So when you open it, the seal comes off automatically, giving the impression that the product had already been opened. But in reality, that isn’t the case. I hope I’ve reassured you :) Best wishes, M@nu.
Very good quality products and super-responsive customer service.
Philippe L., on 15/12/2017, automatically translated from FrenchShow the original review (in French)
Produits de très bonne qualités et service client hyper réactif.
The product is very well packed, always with samples, which is very nice. However, you wait at least 10 minutes on the phone before getting through to customer service. The delivery driver doesn’t know that odd numbers aren’t on the same side of the street as even numbers, so 20 m from my home he called me!!! The site told me the product would arrive by Tuesday at the latest, but I received it on Wednesday afternoon, and I had stayed at home specially.
Barbara L., on 23/10/2017, automatically translated from FrenchShow the original review (in French)
Le produit est très bien emballé avec toujours des échantillons ce qui est très agréable en revanche on attend au moins 10 mn au téléphone avant d'avoir le service client. Le livreur ne sait pas que les chiffres impairs ne sont pas sur le même trottoir que les chiffres pairs du coup à 20 m de chez moi il m'a appelé!!! Le site m'a affirmé que le produit devait arriver au plus tard le mardi mais je l'ai reçu le mercredi dans l'après-midi et je suis restée chez moi exprès.
Reply from Creme de Bronzage: When you mention customer service taking 10 minutes to answer, that’s at the delivery company, isn’t it? With me it’s often worse :D Reaching me by phone is difficult. As I say on the contact page of the site, it’s better to leave me a message so I can call you back or reply by email, because I run the site on my own: answering emails and the phone and preparing orders. So I’m not always in the office next to the phone, but when you leave me a message (ideally an email), I always reply very quickly and try to resolve any problem you’ve had. As for the late delivery, I’m very sorry about it. I send parcels out as quickly as possible (often the same day), but after that, whether it’s La Poste, GLS or Mondial Relay, it’s always more or less the same problem: delivery times are met 90% of the time. That leaves 10% of delays over which, unfortunately, I have no control :(.
Reliable company.
Janine d., on 17/10/2017, automatically translated from FrenchShow the original review (in French)
Societe serieuse.
5.
GRACE G., on 18/08/2017, automatically translated from FrenchShow the original review (in French)
5.
A lovely discovery when I opened my parcel: quality products and samples to try other brands. I’m delighted.
Elodie T., on 16/07/2017, automatically translated from FrenchShow the original review (in French)
Belle découverte en ouvrant mon colis, des produits de qualité et des échantillons pour tester d'autres Marques . Je suis ravis.
4/5.
GUILLAUME F., on 16/07/2017, automatically translated from FrenchShow the original review (in French)
4/5.
Very good site for tanning lotion.
Valérie D., on 26/06/2017, automatically translated from FrenchShow the original review (in French)
Tres bon site de crème à bronzer.
I’m happy with the fast parcel.
LYDIA T., on 02/06/2017, automatically translated from FrenchShow the original review (in French)
Je suis contente du colis rapide.
Delivery tracking out of service, very long delay because of the long weekends.
Pascale B., on 15/05/2017, automatically translated from FrenchShow the original review (in French)
Suivi de livraison hors service, délai très long à cause des ponts.
Reply from Creme de Bronzage: Indeed, I have to admit Mondial Relay really outdid itself! Slow deliveries are happening more and more often with them. So I’m looking into other pickup point options to replace them with a more efficient competitor. Sorry, in any case, for this slowness, which has nothing to do with my service! :(.
4.
Jeannie b., on 02/05/2017, automatically translated from FrenchShow the original review (in French)
4.
I had asked for delivery to a pickup point. Parcel sent on 03.03, arrived at the pickup point on the 11th after travelling all over France.
Martine C., on 13/03/2017, automatically translated from FrenchShow the original review (in French)
J'avais demandé livraison point relais. Colis parti le 03.03 arrivé en relais le 11 après avoir parcouru toute la France.
Reply from Creme de Bronzage: Indeed, MR really outdid itself with your parcel! Unfortunately, as I often say, whichever carrier is chosen, there is a percentage of problems. The ones we have the fewest problems with are our friends at La Poste. MR is 2nd in terms of reliability (parcels delivered and few breakages), but since the start of this year they’ve had a knack for running incredibly late. I always do my best to send parcels out as quickly as possible, so it’s frustrating to see how they manage to ruin my work :( Then there’s GLS, a company that uses thousands of delivery companies around the world but has no drivers of its own. So depending on the region and the time of year, the company chosen is more or less reliable. Still, we’re talking about less than 5% of problems. All this to say that I’m very sorry about this delay and that, even though it’s not my fault, I want to apologise for it. Best wishes, M@nu.
Need advice? a quick email to Manu An order? Manu takes care of it and lets you know as soon as it’s ready to be dispatched (within 24 hours) You know what La Poste is like, do as I do and allow plenty of time before you go away. (10 days in my case) A problem on receipt? let Manu know, he’ll bend over backwards to find a solution. I found this site by chance, but I’m keeping it and will be sure to recommend it without taking the slightest risk. Thank you Manu for your efficiency and kindness. .
Valerie T., on 14/02/2017, automatically translated from FrenchShow the original review (in French)
Un conseil un ptit mail à Manu Une commande Manu s'en charge et vous prévient des qu'elle est prête à être expédier (dans les 24H) La poste vous connaissez,faites comme moi prévoyez large avant votre départ.(10 j pour ma part) Un problème à la réception prévenez Manu qui se pliera en 4 pour trouver une solution. J'ai trouvé ce site par hasard,mais je le garde et ne manquerai pas de le conseiller sans prendre le moindre risque.Merci Manu pour votre efficacité et gentillesse. .
Reply from Creme de Bronzage: Thank you Valérie, and sorry for the delivery problems you went through. Unfortunately, it happens and I have no control over it. Whether it’s La Poste, Mondial Relay or GLS, incidents happen, it’s statistics :( However, as you’ve seen, I always do my very best to solve them as quickly as possible. Thank you again for your understanding and your patience!
The cap of the tanning accelerator was broken into several pieces, the little pieces were found at the bottom of the parcel. Otherwise nothing to say about the delivery or about placing my order.
Charlene M., on 21/01/2017, automatically translated from FrenchShow the original review (in French)
Le bouchon de l'accélérateur de bronzage été cassé en plusieurs morceau , les petits morceau étant retrouver au fond du colis . Sinon rien a dire concernant la livraison et quand j'ai passé commandes .
Reply from Creme de Bronzage: Hello Charlene, Despite my precautions, a parcel is sometimes so badly mistreated during transport and delivery that this kind of accident happens. When it does, always contact me so that I can sort it out. I will never leave you with faulty products! Remind me of this incident when you next order and I’ll make up for the loss! M@nu.